Bookings

How bookings enter Proper and move into scheduling, jobs, and finance workflows.

Bookings can be created from the public booking site, customer self-serve flows, or internal operations tools. Each booking stores the customer, service, location, schedule, and pricing snapshot used for downstream work.

  • Payment paths support full payment, deposit, or invoice depending on company rules.
  • Some flows can auto-confirm bookings and create jobs immediately, while others remain manual until reviewed.
  • Bookings feed downstream job, invoice, payment, and notification workflows.
  • Inactive customers are blocked from starting new bookings.
  • Booking records are tenant-scoped by company.