Payments & Billing

Payment settings

Proper partners with Stripe for secure payment processing.

Stripe Live Status

Enable live booking payments.

Not connectedLive checkout and payouts

You have not connected a Stripe account yet. Connect to start accepting payments from customers.

Account not connected Charges disabled Payouts disabled

Forbidden

Stripe handles all non-payroll processes directly

Customer payments & subscriptions
Contractor onboarding / account setup
Payouts to contractors

Only company owners or admins can update Stripe settings.

Payment rules

Determine when customers are required to pay and set expectations around deposits and invoicing.

Pay in full at booking

Customers pay the full amount during booking.

Deposit required at booking

Customers pay a deposit when booking. The remainder is collected after the job.

Pay after service (invoice)

Invoice customers after the job is completed.

Billing disclaimer

This info displays at the bottom of your public booking page. If left empty, nothing displays. You can use this to inform customers about your billing policies like deposits, cancellation fees, or no-show fees.

Invoicing & refunds

Invoice terms

Invoice due within 14 days

Refund approval

Used for internal approval rules.

Refund mode

If automatic is chosen, auto refunds/voids only run before the 72-hour cutoff and before work starts.