Recurring service, invoicing, and tips that stay connected to the customer

Run repeat cleanings, follow through on billing, and collect optional tips in one system instead of splitting recurring revenue across spreadsheets, reminders, and after-the-fact workarounds.

Easy to manage subscriptions

Proper helps turn recurring service into a cleaner operating loop, where future visits, invoice follow-through, and customer payment moments stay tied to the same account.

  • Support recurring service plans with cadence, pricing, and customer context
  • Let future bookings and jobs be created from the subscription instead of rebuilt manually
  • Keep invoice handling closer to the actual completed work
  • Give customers a cleaner path for optional tipping after service

Recurring account

Bi-weekly home clean

Active

Next visit

Friday, May 3 • 10:00 AM • Booking + job ready

Billing plan

Balance invoiced after completion • default payment method on file

Customer follow-up

Invoice and optional tip request can stay close to the finished visit

Keep recurring revenue in one operating loop

Subscriptions work best when future jobs, invoice timing, and customer follow-through are all moving from the same source of truth.

Recurring plans

Set up repeat service around the cadence and pricing you already promised the customer.

Automatic future work

Proper can create future subscription-backed bookings and jobs inside the rolling horizon instead of forcing your team to rebuild them by hand.

Billing and tips

Invoices and optional tip moments stay closer to the completed service instead of becoming a disconnected follow-up process.

Flexible subscription handling

Some recurring customers should follow the company default. Others need special handling. Proper gives you room for both without turning subscriptions into a manual process again.

  • Keep repeat customers on a structured plan instead of rebuilding the same work every cycle.
  • Let billing follow the real service record so the office is not guessing what to charge and when.
  • Use company-default automation or per-subscription overrides when some recurring customers need special handling.
  • Make it easier for happy customers to tip without bolting on a separate aftercare workflow.

Subscription setting

Automation

Enabled
Company defaultAssisted
This subscriptionFollows default
Rolling horizon14 days
Duplicate preventionOn

Imported subscriptions follow the same path

Imported recurring customers can use the same booking/job creation and billing flow as subscriptions created directly in Proper.

A cleaner recurring lifecycle from plan to payment

Recurring work gets easier when future occurrences, billing, and customer follow-up all move in an expected rhythm.

1

Subscription is set up

Customer, service, cadence, pricing, and automation behavior are saved in one recurring plan.

2

Future occurrence is created

Proper creates the next missing booking and job inside the rolling horizon without duplicating what already exists.

3

Billing follows completion

When the work is done, the remaining balance can move into invoice handling and the customer can be prompted for a tip when that fits the flow.

Make recurring customers easier to keep and easier to bill

Proper helps cleaning companies manage repeat service, invoice follow-up, and optional customer tips in one connected system built for ongoing relationships.

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Cleaner billing • Better follow-through