Turn bookings into scheduled work automatically

One workflow handles job creation from bookings, team assignment / contractor offers, and notifications.

How scheduling works in Proper

One integrated workflow handles the entire journey from booking to assigned jobs to optimized routing.

1

Booking comes in

Customer books and pays online, by phone, or through your intake system

2

Job auto-created

Proper creates a real job with service, time, and customer details attached

3

Assignment logic

System finds best-fit cleaner based on availability, location, and history

4

Assign or offer

W-2 teams get assigned, 1099 contractors receive job offers to accept

5

Everyone notified

Office, cleaners, and customers all stay in sync automatically

Built for how you actually operate

Whether you run W-2 employees, 1099 contractors, or a mix, Proper adapts to your workforce model.

W-2 Employees

In-house team assignment

Proper automatically assigns jobs to your best-fit employee based on availability, proximity, skills, and work history.

  • Smart assignment logic
    Routes work to the cleaner who best fits the job
  • Availability-aware
    Only considers cleaners who are actually available
  • Instant scheduling
    No waiting for acceptance - job is assigned and scheduled
Assignment preview
M
Maria Santos
Available • Best match
J
James Chen
Available • 6.3 mi away

1099 Contractors

Job offer workflow

If no W-2 availability, Proper sends job offers to eligible contractors, manages acceptance flow, and confirms assignments automatically.

  • Automated offer distribution
    Send offers to qualified contractors instantly
  • Acceptance tracking
    Know who accepted, declined, or hasn't responded
  • Confirmed assignments
    Once accepted, everyone is notified and job is locked
Offer status
Alaina Lopez
Accepted
Confirmed 2 minutes ago
Marcus Johnson
Pending
Sent 8 minutes ago

Everyone stays coordinated automatically

Proper sends the right information to the right people at the right time - no manual follow-up required.

Office & admin

  • Real-time schedule visibility
  • Job assignment confirmations
  • Team coordination dashboard

Cleaners & teams

  • Job assignments with all details
  • Service, time, and location info
  • Customer contact and notes

Contractors

  • Job offer notifications
  • One-click accept/decline
  • Assignment confirmations

Customers

  • Booking confirmations
  • Schedule updates
  • Team assignment details

The result?

Fewer texts. Fewer calls. Less chaos.

Your team spends less time coordinating and more time executing.

Why cleaning companies choose Proper

Purpose-built scheduling features that solve real operational problems.

Booking-to-job automation

Every booking automatically becomes a real job with all details attached - no manual copying or data entry

Smart assignment logic

Route jobs to the best-fit cleaner based on availability, proximity, skills, and work history

Contractor offer flows

Send job offers to 1099 contractors, track acceptances, and confirm assignments without phone tag

Real team visibility

Office staff and field teams see the same schedule in real time - everyone stays coordinated

Automatic notifications

The right people get the right updates at the right time - no manual texts or calls needed

Less manual dispatch

Spend less time coordinating schedules and more time growing your cleaning business

Leave manual scheduling in the dust.

Proper helps cleaning companies go from incoming bookings to fully coordinated scheduled work.

One workflow. Less chaos. More growth.

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