Turn completed jobs into reviews that build trust
Follow up after every visit with ratings, review requests, and optional tips so you can keep customers happy and track performance.
Automated feedback loop
Proper helps cleaning companies follow up at the moment when the customer is most likely to respond, while the experience is still clear and the goodwill is still there.
- Send a rating and review request after job completion
- Give customers a path to leave a Google review and optional tip
- See review activity in one place instead of scattered across inboxes
- Use positive customer feedback to support new bookings
Post-job follow-up
Review request sent
Rate your clean
Quick star rating tied to the completed visit
Leave a Google review
Happy customers can be guided toward public proof of quality
Optional tip
Give customers an easy way to reward great service
Feedback is more useful when it stays tied to the job
The point is not collecting stars for the sake of it. It is knowing which customer, which visit, and which cleaner the feedback actually belongs to.
Ask at the right moment
Proper can follow up after the job is completed, while the visit is still fresh in the customer’s mind.
See feedback in one place
Ratings and reviews stay easier to review when they are connected to the customer, job, and cleaner involved.
Turn great jobs into proof
Happy customers can be guided toward a public review and your best feedback can support future bookings.
Great reviews should help operations, not just marketing
Know who is doing great work, where follow-up is needed, and how customer trust can help the next sale.
- See which cleaners are earning the strongest customer feedback over time.
- Follow up faster when a review or rating suggests something went wrong.
- Use customer reviews on the booking page to build trust with the next prospect.
- Keep optional tip requests close to the finished job instead of managing them as a separate process.
Review snapshot
This week
Positive
Put good feedback to work
Positive customer reviews can be reused on the booking page to help the next customer feel more confident about booking.
A simple follow-up loop after every completed visit
The more consistent the follow-up, the easier it becomes to build a steady stream of customer feedback instead of getting reviews only by accident.
Job is completed
The finished visit becomes the trigger for a cleaner follow-up instead of relying on someone to remember later.
Customer gets prompted
They can leave a rating, a Google review, and an optional tip while the experience is still recent.
Office can act on it
The team can use that feedback to protect quality, support top performers, and strengthen future marketing.
Track service quality & performance
Proper helps cleaning companies turn completed jobs into ratings, reviews, and optional tips so good work becomes easier to measure and easier to market.
More reviews • Better follow-up • Stronger trust